Deleting your account

From inside the app

The fastest way, and it takes effect immediately:

1. Open Settings (from the You tab).
2. Tap Account.
3. Tap Delete account and confirm. You’ll be asked to sign in with Apple or Google one more time — that confirmation is what authorises the deletion.

Without the app

If you no longer have the app installed, email info@fromnelson.com with the subject “Delete my account”, from the email address connected to your Apple or Google sign-in. We’ll confirm and complete the deletion within 7 days.

What gets deleted

• Your account and your Apple / Google sign-in connections (we also revoke the Sign in with Apple authorisation).
• Your reading history, streaks, quiz results, and collection.
• Your library backups.
• Your analytics identity — we file a deletion request with our analytics processor.

Deletion is permanent. There is no grace period and no undo.

What lingers, and for how long

Routine encrypted database backups can retain a copy of deleted data for up to three months before they expire. If we ever restore from a backup, deletion requests are re-applied. Records we’re legally required to keep (for example, a record that a deletion was requested) are kept only as long as required.

Deleting data without closing the account

If you want specific data removed — say, your quiz history — without deleting the whole account, email info@fromnelson.com and we’ll do it by hand.